Child, Youth and Family Resources

FEDERAL
Federal Child and Family Benefits Program
Ph: 1∙800∙387∙1193
www.cra-arc.gc.ca/benefits

PROVINCIAL
Ministry of Children and Family Development (MCFD)
Child protection, adoption, foster care, special needs, mental health
Ph: (250) 387∙7027
www.gov.bc.ca/mcf

MCFD Complaints Process:
http://www.mcf.gov.bc.ca/complaints/index.htm

Protective Family Services (MCFD)
Ongoing protective family services
Saanich: 250-952-4958
Esquimalt: 250-952-4073
Penninsula and Islands: 250-652-7064
Victoria: 250-387-4499
Western Communities: 250-391-2223

Crisis Line: 310-1234

Representative for Children and Youth (RCY)
Suite 201-456 Yates Street
Telephone: (250) 356∙6710
Toll-Free: 1∙800∙476∙3933
Fax: (250) 356∙0837
http://www.rcybc.ca

Family Justice Centre (Ministry of Attorney General, Justice Services)
Services for families experiencing separation or divorce
501-771 Vernon Ave.
Ph: (250) 952∙4111
http://www.familieschange.ca/

Family Maintenance Enforcement Program (fall under Ministry of Attorney General)
Child and spousal support monitoring and maintenance order enforcement
Ph: (250) 220∙4050
http://www.fmep.gov.bc.ca/
Note: that all cases where one party lives outside of BC are managed by the Vancouver Island Client Offices.

Ministry of State for Child Care
http://www.mcf.gov.bc.ca/childcare/

Child Care Subsidy Program
Child care costs-financial assistance based on income and family size
Ph: (250) 356∙6501
www.mcf.gov.bc.ca/childcare/subsidy

Healthy Kids Program (Ministry of Social Development)
Basic dental and prescription eyewear assistance for low-income families
Ph: 1∙866∙866∙0800 (press 4, press 2)
http://www.hsd.gov.bc.ca/factsheets/2005/healthy_kids.htm

Parent Support Services Society of BC
Supporting parenting, families, and communities through providing services and information to parents
2541 Empire St.
Victoria BC, V8T 3M3
Ph: 250-384-8042
Toll Free in BC: 1-877-345-9777
www.parentsupportbc.ca

BC Aboriginal Child Care Society
708-100 Park Royal
West Vancouver, BC
V7T 1A2
Ph: 604-913-9128
Fax: 604-913-9129
http://www.acc-society.bc.ca/

COMMUNITY SERVICES
CLBC Community Resource Database
A comprehensive listing of community services in Greater Victoria area
http://clbc.cioc.ca/results.asp?STerms=&SType=A&CMType=L&CMID=218&AgeGroup=&PBID=

1Up - Single Parent Resource Centre
Counseling, life skills, parenting skills development, support groups, volunteer training programs, clothing and furniture exchange service
602 Gorge Rd. East ∙ Victoria
Ph: (250) 385∙1114
http://www.singleparentvictoria.ca/

Big Brothers Big Sisters of Victoria
Mentoring programs for children and youth
230 Bay St.
Ph: (250) 475∙1117

Boys and Girls Club of Greater Victoria
Services to assist children, youth and families
1240 Yates St.

Kids in Victoria
Activities, health, etc.

Island Parent Magazine
Island family focused articles, listings, calendar

Salvation Army Community & Family Services
Emergency assistance services
2695 Quadra St.
Ph: (250) 386∙8521

Saanich Youth Centre
Free, supervised after school & weekend drop-in programs
http://www.saanich.ca/parkrec/community/youth/index.html

Victoria Youth Clinic

Transitional Housing for Youth
http://thresholdhousing.ca

Young Parents Support Network
Support, services, respite for parents under 30
254 Empire St., Victoria
Ph: 250-384-0552
http://www.ypsn.ca/

Youth Core
Community events, programs, services
http://www.youthcore.ca/

Youth Space
Youth resources, online chat, e-counselling, links
24 hr. phone line: 250-386-6323
http://youthspace.ca/

CHILDCARE
Child Care Subsidy
Child care costs-financial assistance based on income and family size
Ph: (250) 356∙6501
http://www.mcf.gov.bc.ca/childcare/subsidy_promo.htm

Child Care Resources & Referral (CCRR)
Support, information and referrals to families in Greater Victoria area
2001A Douglas St.
Ph: (250) 382∙7000
http://www.childcarevictoria.org/

BC Aboriginal Child Care Society