Victoria General Hospital
1 Hospital Way ∙ Victoria
Ph: (250) 727∙4212

Royal Jubilee Hospital
1952 Bay Street ∙ Victoria
Ph: (250) 370∙8000

Red Cross
Disaster services, First Aid and Water Safety, Violence and Abuse Prevention
Ph: (250) 382·2043

Health Canada
Food and Drug advisories, warnings and recalls

OmbudService for Life and Health Insurance (OLHI)
National independent complaint resolution service for Canadian life and health insurance consumers
Ph (English): 1-800-268-8099
Ph (French): 1-800-361-8071

Ministry of Health Services
1515 Blanshard St.
Ph: 250-952-1742
Toll Free in BC: 1-800-465-4911

Office of the Provincial Health Officer (Ministry of Health Living and Sport)
4th floor 1515 Blanshard St., Victoria
Ph: 250-952-1330

Health Insurance BC (Ministry of Health Services)
Medical Services Plan (MSP) and Fair Pharmacare
Fax: 250-405-3595

Fair Pharmacare

HealthLink BC
Consult with a nurse, pharmacist, or dietitian - -check symptoms, find resources and services
In BC call: 811
TTY: 711

Health Forms:
Latest version of Ministry of Health forms including MSP, Pharmacare, etc.

Medical Travel Assistance Program
Financial assistance for travel costs for non-emergency specialist services unavailable in resident community
Ph: (250) 952∙1587

Office of the Assisted Living Registrar
For health and safety issues of assisted living residents in BC
#300-1275 West 6th Ave
Vancouver, BC V6H-1A6
Ph: 1-866-714-3378

Patient Care Quality Review
To make a complaint about the health care system
Review request forms may be submitted to the Patient Care Quality Review Board by mail, fax or email. If you are unable to submit a written review request or need help with translation, you may submit your complaint verbally by calling 1-866-952-2448.
Mail: Patient Care Quality Review Boards, PO Box 9643, Victoria, B.C. V8W 9P1
Fax: 250 952-2428
Phone: Toll Free: 1-866-952-2448

Toll Free Information Lines:
Alcohol and Drug Information and Referral Service
24 hr information and referral services for any kind of substance abuse issues
Ph: 1-800-663-1441

Health Link BC
Non-emergency health information and advise anywhere in BC.
Ph: 8-1-1

Mental Health Information Line
24 hr prerecorded info on mental health services across BC
Ph: 1-800-661-2121

Kelty Resource Centre
Information, referrals, education about mental health & addictions services for children, youth and families: also help for adults with eating disorders
Ph: 1-800-665-1822

Vancouver Island Health Authority (VIHA)
Issues related to hospitals, clinics, centres, health units, detox/addiction services, assisted living facilities, etc.

Aboriginal Health (VIHA)
Povides hospital, community, home care and public health services
Ph: (250) 370·8914

Public Health Nurses (VIHA)
Public health clinics, infant and child immunizations.
Esquimalt (250) 519-5311
Peninsula (250) 544-2400
Saanich (250) 519-5100
Sooke (250) 642-5464
Victoria (250) 388-2200
West Shore (250) 519-3490

Capital Health Region Laboratory Services
3491 Saanich Rd. Suite 201
Ph: 250-381-8057

College of Physicians & Surgeons BC
Find a family physician
Ph: 1-800-461-3008

The Victoria Medical Society
Physicians accepting new patients.
190-2334 Trent St.
Ph: (250) 598∙6021

Victoria Hospice Society
Royal Jubilee Hospital
24 Hour Hotline: (250) 370∙8172
1952 Bay St. ∙ 3rd floor ∙ Richmond Pavilion

Capital Mental Health Association of Victoria
Supports for people with mental health issues.

Beacon Community Services
Home and family support services
2723 Quadra St
Home Support: (250) 658∙6407
Children’s Programs and Counseling services: (250) 656∙0134

Canadian Blood Services
3449 Saanich Road
Ph: 1∙888∙236∙6283

Cool Aid Society
Affordable Dental Treatment for low income patients
469 Swift St.
Ph: (250) 383∙5957

Aids Vancouver Island (AVI)
Information, support and advocacy for people infected / affected by HIV/AIDS, Hepatitis C, and other communicable diseases.
3rd Floor - 713 Johnson St
Ph: (250) 384∙2366

Alzheimer Resource Centre
Information and support services
2571A Quadra St.
Ph: (250) 382∙2052

BC Cancer Agency
Requires doctor's referral
2410 Lee Ave, Victoria
Ph: (250) 519∙5500

BC Transplant Society- Organ Donation
Ph: (604) 877∙2240
Toll Free: 1∙800∙663∙6189
Register online:

BC Schizophrenia Society Victoria Branch
941 Kings Rd
Ph: (250) 384∙4225

Fibromyalgia and Chronic Fatigue
Ph: (877) 437∙4673

Multiple Sclerosis Society
South Vancouver Island Chapter
1004 North Park St
Ph: (250) 388∙6496

Peninsula Stroke Recovery
9300 Willingdon Rd
Ph: (250) 652∙3016

The Prostate Centre
Suite 100-1900 Richmond Road
Ph: (250) 388-0214

Victoria Brain Injury Society
830 Pembroke St. Units D & E
Ph: (250) 598∙9339

Victoria Epilepsy and Parkinson’s Centre
813 Darwin Ave (in Garth Homer Centre)
Ph: (250) 475∙6677